Payments and cookies

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Name

Purpose and duration

_acloggedin

Supports login by Acuity Scheduling client if the client has an account

January 1, 2025

ACUITY_CART

Stores details about a client’s package, gift, or subscription purchase, including the item purchased and the quantity

Only applies to the new scheduler

Type: localStorage

No expiration

clientacloggedin

Supports login by Acuity Scheduling client if the client has an account

January 1, 2025

ddcookie_test

Tests if cookies are supported

Expires instantly

dds

Tracks browser errors

Four hours

ddsite_test

Tests if cookies are supported

Expires instantly

_grecaptcha

Helps reduce spam in Acuity Scheduling

Type: localStorage

No expiry

_ssid

Remembers devices for anti-fraud purposes

Four years

CART

Shows when a visitor adds a product to their cart

Two weeks

CHECKOUT_WEBSITE

Identifies the correct site for checkout when checkout on your domain is disabled

Session

Client_username

Remembers a logged in Acuity Scheduling client’s username between visits

One year

clientUser

Stores the Acuity Scheduling client’s username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

30 days

Commerce-checkout-state

Stores state of checkout while the visitor is completing their order in PayPal

Type: sessionstorage

Session

Crumb

Prevents cross-site request forgery (CSRF)

Session

hasCart

Tells Squarespace that the visitor has a cart

Two weeks

Locked

Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

Session

orderStatusSessionToken

Authenticates a visitor who logs into an order status page.

One year

PHPSESSID

Securely authenticates a visitor during their checkout in Acuity Scheduling

One month

RecentRedirect

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

30 minutes

Remember_client

Remembers Acuity Scheduling client’s login details if they have an account

365 days

siteUserCrumb

Prevents cross-site request forgery (CSRF) for logged in site users

Three years

SiteUserInfo

Identifies a visitor who logs into a customer account

Three years

SiteUserSecureAuthToken

Authenticates a visitor who logs into a customer account

Three years

Squarespace-announcement-bar

Prevents the announcement bar from displaying if a visitor dismisses it

Type: localStorage

Persistent

Squarespace-likes

Shows when you’ve already “liked” a blog post

Type: localStorage

Persistent

Squarespace-popup-overlay

Prevents the promotional pop-up from displaying if a visitor dismisses it

Type: localStorage

Persistent

Squarespace-video-player-options

Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace

Type: localStorage

Persistent

Ss_performancecookiesAllowed

Remembers if a visitor agreed to placing Performance and Analytics cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

30 days

Ss_marketingcookiesAllowed

Remembers if a visitor agreed to placing Marketing cookies on their browser, if your site has a cookie banner and is restricting the placement of cookies

30 days

Ss_sd

Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

Session

Test

Investigates if the browser supports cookies and prevents errors

Session

TZ

Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.

Type: localStorage

Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name

Duration

Purpose

Ss_cid

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

Ss_cpvisit

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

Ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

Ss_cvr

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

Ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site,

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